On June 15th, 2020 Santa Cruz METRO will resume fare collection. Customers may pay their cash fare on the bus or may purchase fare media via any of the following methods.
- Exact cash through the fare box on the bus – the the Bus Operator cannot make change.
- ParaCruz service will resume fare collection on June 15th. Use ParaCruz coupons purchased through the METRO online store or pay exact cash fare to the Van Operator.
- NEW – Pre-pay for rides with the ECOLane mobile app (iOS, Android). Call Customer Service to signup for early access. 831-425-8600.
- METRO passes – Buy a METRO pass and save money and time boarding.
- Purchases using a Debit/Credit Card can be made at any METRO ticket vending machine, 24-hours a day (debit/credit cards only – NO CASH), including reloading current Cruz Cash & Cruz Pass
- Watsonville Transit Center, W. Lake & Rodriguez
- Cavallaro Transit Center, 246 Kings Village Road
- Santa Cruz METRO Center (Pacific Station), 920 Pacific Ave., Downtown Santa Cruz
- Capitola Mall, 1855 – 41st Avenue
- Cabrillo College, 6500 Soquel Drive (street level)
- Purchases using a Debit/Credit Card can be made at any METRO ticket vending machine, 24-hours a day (debit/credit cards only – NO CASH), including reloading current Cruz Cash & Cruz Pass
- Purchases of Cruz Cards, ParaCruz Coupons and Metro passes can be made online using Debit/Credit cards at the METRO online store
- For Mail Order purchases of fare media using a personal check, use this form: Buy Passes By Mail Order Form
Please make note of the following:
Until further notice, METRO WILL NOT be reopening the customer service booths at Pacific Station or Watsonville Transit Center
- All bus boarding and fare payment will be via the front door of the bus. Effective June 15th customers will no longer be allowed to board through the rear doors of the
- METRO will no longer enforce “Essential Travel” so the limited seats available on each bus will be first come first serve to fare paying customers only
- Fixed-route carry-on restrictions remain – Carry-ons are limited to what one can place on their lap. Highway 17 service – carry-ons are allowable if there is sufficient room in the overhead luggage
- Until further notice, in order to maintain the proper social distancing, all buses will continue to be capacity restricted to five persons for a 35’ bus and 8 persons for a 40’ bus, PLUS, two wheelchairs in the ADA securement area.
More information at Santa Cruz METRO – https://www.scmtd.org.
